{"product_id":"the-10-golden-rules-of-customer-service","title":"THE 10 GOLDEN RULES OF CUSTOMER SERVICE","description":"\u003cp\u003e\u003cstrong style=\"color: #545454; font-family: 'Open Sans'; font-size: 12px;\"\u003eThe customer service playbook that will help blitz the competition and win life-long customers\u003c\/strong\u003e\u003cspan style=\"color: #545454; font-family: 'Open Sans'; font-size: 12px;\"\u003e\u003c\/span\u003e\u003cbr style=\"color: #545454; font-family: 'Open Sans'; font-size: 12px;\"\u003e\u003cbr style=\"color: #545454; font-family: 'Open Sans'; font-size: 12px;\"\u003e\u003cspan style=\"color: #545454; font-family: 'Open Sans'; font-size: 12px;\"\u003eThrough the story of a $6,000 egg, Deb and Todd Duncan reveal that even the smallest interactions have the power to create lifelong patrons, or on the flipside, alienate once-devoted customers.\u003c\/span\u003e\u003cspan style=\"color: #545454; font-family: 'Open Sans'; font-size: 12px;\"\u003e \u003c\/span\u003e\u003cspan style=\"color: #545454; font-family: 'Open Sans'; font-size: 12px; font-style: italic;\"\u003eThe 10 Golden Rules of Customer Service\u003c\/span\u003e\u003cspan style=\"color: #545454; font-family: 'Open Sans'; font-size: 12px;\"\u003e \u003c\/span\u003e\u003cspan style=\"color: #545454; font-family: 'Open Sans'; font-size: 12px;\"\u003erepresents the costly mistake of removing customer satisfaction from the bottom line. The teachable moments divulged throughout the book transcend industry, position, and career level and encourage everyone to contribute, coaching readers to go above and beyond in order to get ahead.\u003c\/span\u003e\u003c\/p\u003e","brand":"SOURCEBOOKS","offers":[{"title":"Default Title","offer_id":44458622550153,"sku":"9781492679530","price":16.99,"currency_code":"USD","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0376\/3057\/4729\/files\/5babe9c6791b3f0ca0418a246c3b55b28f44c806.jpg?v=1757071527","url":"https:\/\/thebookmarkpr.com\/products\/the-10-golden-rules-of-customer-service","provider":"The Bookmark Books \u0026 Gifts","version":"1.0","type":"link"}